Hard Token Assignment – hard token shipment is required

1. After logging into Self Service via the One-Time Email PIN process, you can request a new RSA token. Press the Request New Authenticator button.

2. For hard token, under the Hardware Token section, press within the Hardware Token line.


3. • Next, press within the image of the hard token (SID 700).
   
   
4. Users requesting a hard token be shipped to them: select Request a Token.
One of the following criteria must be met for hard token shipment:
A.) User not allowed to use mobile phone in the facility.
B.) User does not have a smart phone (Apple or Android).
C.) User right to say no, based on country and/or legal regulations.

5. Enter shipping information as requested on your computer screen. Press Submit.
6. 
7. You will now see that you have a hard token assignment within Self Service. Please wait for token shipment to be completed before proceeding. Once you have received your hard token shipment, press Activate a Token I have.
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9. Enter the token serial number, then press Next.

10. Enter the token code displayed on your hard token, then press Next.

11. You are prompted to set an 8-digit PIN. Note the PIN complexity requirements. Press Submit once PIN is entered and confirmed.

12. Test authentication by entering your PIN (set in step 6) + next token code that appears on your hard token. Please do NOT include spaces. Press Submit once entered.

13. When you have entered the correct code, you will receive Test Authentication Successful. Press OK.

15. You will now see your activated hard token within your Self Service profile. PIN Status is SET and token is fully usable.

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