Set Token to Lost Mode or Found Mode
Click
here
to access the SecurID Self Service Site Login Page
Click on
One-Time Email PIN.
Follow procedures listed in
One-Time Email PIN
link.
After following
One-Time Email PIN
procedure to get to Self Service Home tab, click the
Report Token as Lost
button for the applicable token.
Or click
Report Token as Found
if applicable and the LOST status will be removed.
Click the
Report Lost
button.
Or Click the
Token Found
for token that is set as LOST.
For Lost Tokens, the Emergency Code is displayed and is usable for 48 hours (a new code can be obtained if needed, by going through this process again). Click
Close
when ready.
NOTE:
The Emergency Code must be combined with your existing SecurID PIN when you attempt authentication.
The Emergency Code can also be viewed after closing, by clicking
Get Emergency Code
responding token.
If you click
Get Emergency Code
, the same code will be displayed.
To test, click
Test HW/SW Token
to ensure it is working properly.
Enter your SecurID PIN, directly followed by the Emergency Code (without any spaces). That means you should enter 16 characters into the Passcode field (8 characters from PIN + 8 characters from Emergency Code). Click
Test Login
after entering in the 16 characters.
You will receive
Authentication Success
upon correct entry. The same format can be used for remote access authentication.